Influential Communication Workshop
Dynamic assertive interpersonal communication for professionals
Most of us communicate at work all day every day. With our peers, subordinates, management, clients and suppliers. But how much do we really understand about the communication process? Are we really listening? Are we really being heard? This one day in-house workshop will ensure you are seen, heard and listened to.
Workshop Highlights
- Conflict Resolution. How to move forward through disagreements without emotional fall out.
- The five compelling methods we can use to persuade and influence.
- Practicing Active Listening skills so that we really hear what someone is saying, and make them feel valued and listened to.
- The power of vocabulary. How would like “BECAUSE” can build bridges and how “BUT” can knock them down!
- Six powerful body language techniques to increase your self-confidence.
